Receipts, canceling and refunds

Receipts: every charge has a receipt (like KN-000001) on Plan and billing. Open one to see the details, then Print or save as PDF. We also email each receipt.

Canceling: on Plan and billing, open Cancel my plan. Your plan stays on until the end of what you paid for (or your trial), then stops, and you won't be charged again. Changed your mind? Tap Resume my plan before then. Your kids' schedule stays saved either way.

Refunds: contact us with your receipt number. Refunds go back to your card and usually show up in 5 to 10 business days, depending on your bank.

Card payments are processed by Intuit. Kidnights never sees or keeps your card number.